I had a repair done by Let It Rain for a portion of my roof that was leaking last May. The roof continued to leak every time it rained. Let It Rain came back to fix it the leak in January, but it still continued. The interior of my house is now seriously damaged, and despite my 2 year written guarantee from the company and many emails and phone calls to the company, the owner Bruno has told me they are not responsible, that they are not fixing the roof, and that if I want the leak to stop, I need to hire them to replace a whole other section of my roof (at twice the cost of any other company's quote). He was also rude and bullying in his communication with me. My advice would be to stay far away from these crooked people. July 2016 - Update Bruno Levesque, the owner of Let it Rain, contacted me this week and offered a full refund for the repair, which I have gratefully accepted. I appreciate his professionalism in honoring the guarantee. Thank you for resolving the issue!
- Approximate cost of services:
- $1,300.00
- Company Response
This lady has 2 flat roofs next to each other one is very small and the main one is much bigger, both roof needed to be done but since lady is on a tight budget we tried to help by just doing the small for only $ 1300.00 .
Turns out the main roof was leaking too and now she is blaming us for the main roof . It's very unfortunate that she is saying these negative comments after we tried to help
