The scope of our project was to add a cold cellar, re-do our verandah and steps. The designer who completed our drawings referred us to his contractor with the reassurance he would be overlooking the projects to ensure they were performed and completed properly and professionally. Unfortunately this turned out to be the worst experience/ nightmare we have ever encountered. Unqualified workers; extremely disappointed with the service and performance; damages to the property; the contractor was very unprofessional and dishonest; we paid more than what was completed; a project that should have been completed within 2 weeks dragged for over 8 weeks and still was nowhere near completion; as for the designer, we’ll never require his services again.
Now in the 2nd week of November; we were pressed for time and needed to find someone to complete the project before the cold/ snow started. We were also concerned another Company would not want to finish someone else’s work. - I read about Elite on Homestars and was quite impressed with all the reviews, so I decided to give them a call. I spoke with Raffy and briefly explained our situation; within the hour he came to see the work and told us he had no problem taking over the project. Raffy was very understanding and supportive, he reassured us the work would be completed and not to worry about the cold/ snow as they are well equipped for all weather related conditions.
From the first moment the crew arrived, we knew we were in good hands. All the workers were very experienced and skilled; they knew exactly what needed to be done and did it properly and professionally. Everyone was very polite and it was great to see them take great pride in their work. The end result is OUTSTANDING; Elite truly exceeded our expectations, and we’re extremely happy and grateful to the entire Elite team. It’s very flattering to have so many people compliment the work that you have completed, and it’s with great pleasure that we ensure everyone knows all credits go to “Elite Designed Concrete”.
Thank you, Raffy & Marcelo I can truly say you both are wonderful and honest people! We definitely look forward to working with you again for all our Concrete and Landscaping work (and anything else you do). It’s nice to know there are still respectable and trustworthy people out there.
Nick & Sophie