Sophie Morin from Toronto

We contracted Modular to add a second story to our bungalow and gut and remodel the main floor. Mixing speed and quality were important to us. We wanted to minimize the amount of time we were out of the house. We went with Modular because of their off-site pre-fabrication and one-stop shop for all the trades. We were out of our house for only 3 months. It was incredible to watch them add the second story in just a few days. This work was being done in March 2014. It was cold and snowy but Beli and his crew were there every day, hard at work. It was impressive. Other reviews have mentioned it and we have to agree: Dmitry does a good job keeping orders on track and communicated regularly project cost. They were good at sticking to the quoted price; Pamela on the finance team is very patient explaining all the details of each invoice; Dule was our on-site project manager and he is on top of his crews. He would always make himself available to meet and discuss project status. One time, we had a CO2 alarm malfunction and, after I had sent him a text about discussing it the next morning, he called us at 1am to make sure we were OK. The other trades were all just as willing to do the hard work, whenever necessary. Vince, the plumber, was very patient as we figured out materials and layouts. We thought Rade – the tile installer, did high quality work. Overall, the entire team is dedicated to doing a good job on your project and it shows. If we had one piece of advice to prospective customers, it is this: Go in with a very clear idea of what you want, be specific and be willing to be very hands on managing the project. It will make things go more quickly and smoothly. They will move fast and you need to be ready. Modular are great builders. We saw the house down to the studs and know the work is solid. But you must think through how you want to live in the house and how you want everything to look. We had a couple of (very minor in the scale of the project) situations where it would have been useful to have had more advice about options and possibilities. For example, when doing the electrical plan, some of the proposed plug placements were impractical for how people actually use, live in a house. This was our first project of this kind, so our level of know-how was a factor. We are really happy with the final results. The Modular team are organized, dedicated to your project and committed to quality construction. We were very clear about being back in the house within 3 months and they delivered on time and on budget.