john.wiskin in Markham, Ontario

Direct Windows and Doors installed two basement windows. They look great and the basement looks fantastic.

We were referred to Doug and his team by family members and my wife and I couldn't be more ecstatic with the results. I was told that the team was prompt and hard working, but even then I was amazed. The scope of the work was: second floor popcorn ceilings removed, hardwood installed on the second floor, pot lights on the main and second floor, tv mounting of the fireplace, re-finishing and staining the main stairs, as well as a complete basement renovation (no demo work required). They started on June 16th, and will finish the job on July 15th. They were ahead of schedule (as they said it would take five weeks). People who I talk to don't believe me that this level of work was completed in one month. This level of promptness was incredible, as my wife and I bought this house and gave Doug and his team two weeks to complete the work on the main two floors. We moved in on time and with no problems. I remember waking up on June 16th at 5:54 am (I have two small kids) and there was already a message on my phone, from Doug, saying "I'll see you at the house at 7am sharp. And every day the team arrived before 7am to get to work, and would not leave until the work was completed. Lastly, I have written a lot about their promptness, but the level of craftsmanship was second to none as well. My hardwood floors do not creak, my new ceiling is phenomenal, the pot lights look amazing, and everything is beyond what I would have thought. Honestly, if you do not go with Doug and his crew, you are wasting time, money, and giving yourselves unnecessary headaches. If you have any questions after reading this review, just email me at john.wiskin@gmail.com.