Booked Duct Cleaning service for $250. Ishan (owner) and an associate came to do the job in time. Inadequate suction power:- - - - After Hooked up the system, there was no suction power up in the bedroom vent even after sealing rest of the vents. To show suction power, Ishan placed a single ply paper napkin on an open duct, it did not even move forget about being sucked into the duct. Then he kept insisting that a powerful vacuum is not needed to clean the ducts and it is air blown into and agitation that clean the ducts. Even when they were blowing air into the ducts in the (unfinished) basement, the dust cloud was falling out of the duct joints into the basement and that's when their vacuum hose was right next to it. Imagine what might have happened to the dust from all the up stair ducts (settled into drywall pockets). Even my treadmill in the basement was completely covered in dust/debris, as if sitting in a construction zone after their service. They did not clean the mess after the service:- - - Ishan drilled several small holes and four big hookup holes into the duct work in the basement. He left the metal shavings (of drilling) all over the basement floor and even left the four big cut-outs (warped sharp metal) on the furnace. After I insisted not to leave any sharp metal or shavings on the floor, he borrowed vacuum from me and partially cleaned the area, still leaving plenty of these tiny metal shavings all over that we still find every now and then. They were hammering the duct work in the basement so hard that they dented several places. As promised in the deal “Air Balancing for proper air flow throughout the House”, was not done as he did not even start my furnace blower at the end to see if air is going all over the house or talked about it.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- authentify ratings, specially if its consistent 10s.