When I decided to replace my cedar shake roof, I did think about using another company. But I had used Penfolds 6 years earlier to replace some shakes and ridge caps and had been pleased with the quality and the work. Also 3 or 4 of my neighbours had roofs done with Penfolds this past spring. I asked one neighbour his opinion of the job that was done and he told me how pleased he was. I contacted the company and Michael Schoeman was able to come out right away to look the job over and give me an estimate. I was pleased with his honest, forthright manner. He wasn't pushy or aggressive. I wanted the roof done as soon as possible and within a week the crew set to work. The crew members were all very polite, prompt and tidy. They were especially careful at protecting the plants in my garden beds which I really appreciated. The roof was completed within a reasonable amount of time and everything was tidied up well. Michael came to check on how they were doing too. I hear that Penfolds is more expensive than other companies but I think you get what you pay for with this company - skilled workers and quality work. I am told that their roofers are employees of Penfolds and are not hired just for a job which was definitely a selling point for me.