Previous attempts by other contrractors did not resolve the problem of major leakage. North Shore examined the situation, discussed options which lead to an agreement to proceed. An estimate was emailed within two days. No installation date was confirmed, only a tentative time within two weeks. Later a time was confirmed, a crew of three arrived on time, confirmed the work to be done and proceeded to complete a quality installation in one day.
- Approximate cost of services:
- $2.50
- What could this company do to improve their services?
- Track their paperwork more carefully so the client is kept in the loop. If they are not using a project summary schedule a one page form from quote to final receipt might be usefull.
- Any advice to offer fellow homeowners facing a similar project?
- Give them a call.
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