Gutter and downspout work - if you can call it that.
Watching water drip into our basement with today's heavy rains, we knew we had a problem with our new gutters installed by North Shore Home Services. We have had such a bad experience with North Shore Home Services that we feel compelled to warn other people who are considering using them for gutters and downspouts to be extremely careful of this company. Get a quote in writing. Get a warranty in writing - before they show up. We had gutters installed early in the year, thinking we were smart and would get ahead of the Fall rush. Engaging this company was a mistake - the job was rushed and the gutters leak water into our basement now. They will NOT come and fix the problem, and keep coming up with excuses, or just not showing up. Very frustrating. We spent quite a bit of money also, so the job was not a "cheap fix". Beware!
- Approximate cost of services:
- $1,500.00
- Company Response
Sorry - we are unaware of this issue. This must have slipped through the cracks. We have tried searching for a Daphne in our database, but we can't seem to find it. Please call us to rectify this problem immediately. The current owner has owned North Shore Home Services for 17 years, and we have a great reputation, because we don't leave customers high and dry. Once in awhile, a customer slips through the cracks that is not happy, and we try to encourage all employees that repeat customers are the lifeblood to our business, so we need to keep you happy!