Bob from Mississauga-404

I wanted an electrical inspection and continued to have breakers flip. So I called this group to come in and take a look. The guy on the phone was very accomodating and knew what the issue was. He said that it was a minor fix. The phone operator (who wasn't an electrician himself said it would cost $98 to get them there, which would probably cover the costs) However, when the guy came in, he was straight out brutal! First off, he wouldn't take off his boots (and thus dragged snow in my house), then to my surprise, wouldn't bring in his tools. He added that in order for him to actually open the electric panel, he would have to get his tools, and therefore charge me a "901". This "901" would charge an immediate charge of $450!! This didn't guarantee anything would actually get fixed. If it would be more "involved" (a term which he couldn't explain!), it would start to become an hourly fee. The service man was rude, curt, didn't care about the problem, or even look at the solution. I will definitely not use this contracter in the future and highly recommend against using this contractor!

I watched what Adam was doing, and he took the time to explain what was going on, and in the end, everything looked good! I called one day, and within 2 days, they were here doing the duct cleaning. I will definitely use them again!

I had such bad customer service experience with this contractor. It took them 4 months to actually start my job. I called many times (>10) to get an update from them, and never received a call back. Service was brutal! They are crazy busy. But I don't believe that is an excuse for not phoning back. The job seemed OK, but they left a big mess in the area. I would not use this contracter again!