I have dealt with Coast Appliances Coquitlam store for over 10 yrs, however, the dealings I experienced this time with the manager Joel has led me to believe that this store no longer values customer service or the value of honesty...perhaps the store cannot find any genuine, honest, hardworking and dedicated managers that care about customer retention and service, they are forced to hire employees such as Joel. It took over 10 days for someone to follow up with me with a full price quote and information, Joel never returned my calls when he said he was going to, he took out his personal issues on me and yelled at me on the phone for something that was not even my fault or issue, in the end he was untruthful and did not keep his word about the invoice total... I was truly frustrated and disgusted by the end result and behaviour... I will never shop with such an un loyal and non customer service oriented company again, nor will I any longer promote Coast Wholesale Appliances to friends and family like I used to it is just a waste of time and frankly quite upsetting..they maybe #1 is price and product selection but they are a BIG ZERO when it comes to loyalty, trust, and customer service....beware...
- Approximate cost of services:
- $10.00