Purchased our appliances from Trail, I won't mention the fridge as they did finally replace it. I won't mention the washer installation as they finally installed it properly. I will however mention the dishwasher, just two weeks ago, I notice a rubber gasket on the floor beside the dishwasher, not sure where it came from I file it in the junk drawer. Within a day or two, I once again see a gasket, the same as the other, laying on the floor by the dishwasher. I also notice the door just drops down. I call Trail and explain what I found and the condition of the door. They send a technician out and he has no idea where these gaskets have come from. He resorts to his computer and finds the model and the placement of the gaskets. He takes off the stainless steel part. He says they're nothing, don't really need them. He goes. When loading the dishwasher tonight, I see the door is all misaligned. I'm done with Trail Appliances.
- Approximate cost of services:
- $3,700.00