Lana & Mario

We would like to take this opportunity to thank Abi K. and his crew at Arena Fence Inc. for their conscientious, timely and well executed fence installation. Abis caring and understanding, was demonstrated by his willful desire to do his utmost to try to restore a state of calm and security amongst our troubled neighbors. The former contractor awarded this job simply left the job site, having removed the perimeter fence bordering the three adjoining properties. This in spite, after we highlighted that he was in violation of our contract. The pressure treated wood he had delivered was not the MicroPro Sienna brand from Home Depot we had agreed to. In consideration of our dire security predicament, Abi accelerated the building of our fence by making an exception, and going to the extreme of contacting his builder (next in line) to try to negotiate a postponement of his builders work in lieu of ours. This, in turn entailed his builder having to make arrangements with the city inspector to delay the inspection slated following his installation. Abis coordination of this incredibly thoughtful, and considerate effort not only helped us immensely but also displayed the type of exemplary working relationship Abi maintains with his builders. He inspired the design of our handsome fence and during the process prepared sketches. His aim was to ensure that we not only had a full understanding of the construction process but a visual display of the detailed aspects of his design. During our initial meeting and throughout our correspondence and fence installation, Abi displayed not only his extensive expertise but exemplified his lifes principles of respect, honesty, integrity, reliability, and trustworthiness. With certainty, we would refer Arena Fence Inc., a reliable company completely dedicated to the fulfillment of ones fencing aspirations, a company that shines above and beyond!

I would like to take this opportunity to express my sentiments towards Alex and George of A & A Masonry relating to the concrete work at our home in North York, Ontario during the fall of 2021. This work comprised the following: • removal and replacement of the concrete curbs on both sides of the driveway • removal and enlargement of the rear patio • removal and repouring of the concrete steps and walkout leading from the rear basement exit Throughout the course of this project these men displayed much more than their outstanding ability; they emulated an unusual sense of human kindness, and willingness to overextend themselves. They exhibited no resistance or reluctance to expending whatever time and energy was required to ensure that this project proceeded in a way that would ensure complete customer satisfaction as well as meeting their own personal expectations and satisfaction. They are a class of professional’s unknown to today’s society where general contractors are primarily concerned with their own interests and betterment garnering the maximum profit for the bare minimum work expenditure. Alex and George’s pride in workmanship was exemplified through their constant steadfast approach in consultation at every stage and in all aspects of the planning and construction process; from construction materials to framing and building formats to their final pour and their expert finishing touches, always extending themselves well beyond the call of duty. They have no self-centered, self-serving ideologies. Their philosophies are based on solid old school principles . . . “do it once and do it right”. I was captivated by the reverence and respect that they demonstrated while always maintaining a professional demeanour when addressing me during consultations and discussions enquiring as to how I preferred to see things done and what was expected of them. They were always caring and considerate in their thoughts and actions exemplified when entering the premises, by impulsively removing their boots, and maintaining a general tidiness when using the amenities or storing their tools. Clearly, they are not your typical contractors. They prioritize with the customer in mind and try to extend a positive energy to the best of their capabilities to perform their tasks and to minimize costs effectively and maintain a steadfast timeline for completion. Not withstanding their insightful capability, experience, and workmanship, I would highly recommend these men for their gracious work ethics and personal humanistic attributes of honesty and integrity. I do so with conviction that any customer would be ecstatic with their resulting masterpiece.

We would like to express our genuine appreciation to Steve Sweeney and the crew of Re-Roofing Ontario for their superlative workmanship on our tapered flat roof IB PVC Roof System. During my first conversation with Steve, he described his workmanship as “anal”. That comment led to my having to take several moments to contemplate this unique description of his methodology. It dawned on me (because I too am very meticulous) that Steve would likely be the ideal candidate for our job. Not only is this man extremely knowledgeable regarding particular roofing products and their specific applications to residential/commercial uses, Steve took the time to provide us with an understanding of the beneficial aspects of the mechanism of aeration within our insulated flat roof and adjoining living area. He invariably listened attentively to each of our concerns and willingly worked with us to provide the best possible remedy to secure the most effective roofing solution for our home. He recommended the installation of a new sloped roof equipped with a system of breathers and vents to work in conjunction with a multitude of openings created in the original sub-roof to facilitate airflow. He then provided us with a written detailed estimate for the scope of work and the materials recommended to be used for our job along with their specifications. It was a pleasure to observe that the entire crew at Re-Roofing Ontario worked efficiently and cooperatively as a team. During the installation, we noted that Steve treated his men with respect, compassion and care, thereby ensuring his crew’s state of well-being. In conversation, Steve inadvertently mentioned that while between jobs he had taken one of his men to the nearest hospital when he suspected that the installer may have become dehydrated and remained with him until a family member had arrived. Steve Sweeney is not your average roofer. He is a dedicated professional who takes pride in his workmanship. Unlike most contractors he demonstrates honesty, integrity and pays very particular attention to detail. During our installation, as unforeseeable challenges arose, Steve diagnosed impending problems and recommended meaningful, creative, and bullet-proof solutions. In his quest for perfection, Steve maintains a regimen wherein he continuously and patiently trains his installers to facilitate their learning on all aspects of the various roofing systems. Like a true craftsmen, roofing is not just a job but a passion for Steve. During a rainstorm when we happen to glance out from our bedroom window and onto the flat roof, we are exhilarated to observe the rain water run off our tapered IB Roof System and effectively drain towards our hand crafted scuppers. Following any precipitation it is truly a wonder, whereby in contrast to our original tar and pea gravel roof with which we endured long lasting pooling effects, our new roof within an hour is completely dry! It is precisely for all of the above noted reasons that we would highly recommend, without hesitation, Steve Sweeney at Re-Roofing Ontario for your next roofing job. With sincerest thanks and appreciation,