Reviews

10/10

After being with another high profile alarm company for the past 8 years and being very unhappy with their service and equipment in the last few I set out to find a reputable alarm company. After combing through hundreds of reviews I landed with Pre-Lock who has a rating of 10 out of 10 on multiple sites and hundreds of positive reviews. I contacted Steve Fishman at Pre-Lock. Steve was great with assisting me in getting exactly what I wanted and answering countless questions. I decided to go with Pre-Lock as they offered a quality security system and monitoring at competitive prices. On the day of installation my installer Gabe arrived on time. As Gabe installed the alarm system and related sensors it was evident he was a true professional, didn't rush, was knowledgeable, enjoyed his work and also took pride in his work. Gabe was fantastic. After seeing Gabe work he left me confident I made the right decision going with Pre Lock. The next day I had occasion to speak with Adrian in Service regarding my system, and Eva in Customer Service. Both were excellent and easy to deal with and got me the answers I needed fast. I found Pre Lock customer service at all levels is second to none. There is no question that I am now with the right company. I look forward to a long relationship with Pre Lock.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Not a thing!
Any advice to offer fellow homeowners facing a similar project?
Call Pre-Lock
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Company Response

Thanks glad you love our service