Reviews

10/10

I called Bob at Drainrock for two issues - a foundation crack with leakage into the basement in 2021. It required digging a trench down to the drain tiles. His communication skills and quality of work are impressive, as was his cleanup.

Approximate cost of services:
$3,200.00
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Company Response

Thank you for taking the time to share your experience about Drainrock and we are happy that it met your expectations. Foundation cracks are common sources of water ingress caused by minor settlement during the life of the home. We believe in a long-term solution with warranty that involves excavation, repair, sealing, and dimple board membrane over the repaired area. All of us at Drainrock thank you for your kind words.

10/10

In investigating the purchase of a new furnace system, it was discovered that the main water line into the house had sprung a leak (small puddle of water near entry in basement). Sadly, the plumber responsible for installing the line 30 years ago ran the plumbing under the foundation, so a new line was necessary. Paul was available, reliable, and his company did the work with minimal distruption of landscaping, and - get this - cleaned up afterwards.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Gordon for taking the time to write this positive review about Master Rooter Plumbing and our Service Technician, Paul. As customer service is our Company's top priority, we truly value this feedback which motivates us to strive even harder to provide high quality workmanship at affordable rates.