An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I called Marble Clinic from an internet posting and did not know of this company before that time. I spoke to Ron Ebeyer , and I explained the issue of different areas of chipped outdoor limestone at the front door and around the swimming pool which we had at our home. He said he would come out to investigate and quote the job. Ron was honest and said he had never repaired outdoor limestone but would investigate and call me back. About 3 weeks later we spoke and he said he had a sample of resin repair product and we agreed a sample should be completed first to see if the colour match would work. This was done, and the colour was not exact but close so we agreed on a price. The work was completed and at first I was not happy with a few of the repairs so Ron had no issue and sent his man back to fix. When the work was done to my satisfaction and the agreed price was invoiced to me. I paid it in full but because this was a “new” type of repair that Marble Clinic was doing, I was a bit concerned and asked for a one year warranty on the work completed and colour matching so it would not fade or discolour and Ron had no problem and added this guarantee to the invoice. I was impressed and would recommend this company to anyone based on my experience.
- Approximate cost of services:
- $2,300.00
- Company Response
Thank you Allan. Customer satisfaction is our number one priority! Our crew are all certified and all staff are very customer oriented. I will share your feedback to the team. Regards,Ron