John from White Rock

Carlo had done excellent work for us several years ago and nothing has changed as far as his work ethic, integrity and honesty goes. He warned us at that time that our front drain pipe had been originally installed at a poor grade and would probably be prone to sediment build up. Indeed the drain became sluggish after some years. I contacted Carlo and he was here the next day to scope out the drain and offer some ideas. He returned as promised the following week to finish up and had another, less expensive option for us to go forward with. Highly recommend Westside Drainage.

We needed some remedial repairs to qualify for "Medium Risk" for our house insurance. Expert had previously done work for us so we called them again. Mike was prompt, courteous and explained all our options to us when he came for an estimate. He needed some more materials before he could actually start the work so we scheduled that. He returned at the promised time to complete the job.

Our sloping driveway turned into a small lake after a very heavy rain last spring, resulting in some water in our garage. So I wanted to get it taken care of before the return of the winter rains. When Carlo came (on a Sunday as he was very busy) and checked the drain tiles with his video camera he showed me how badly blocked they were. He explained what he'd do to determine the extent of the blockages and what he expected to find and provided a written quote to do the work. As Carlo exposed the areas he needed to see he kept me constantly updated with what he was finding and explained to me very concisely what had to be done. After cleaning the blocked areas and repairing a couple of connections he demonstrated to me that the drain tiles were working properly. He came up with an innovative solution to replacing the drain cover at the bottom of our driveway, and advised me on how to keep the drain tiles cleaner for the future. The work was done efficiently and the areas that were being worked on were left safely covered or taped off at the end of each day. Had some rain the other night and everything worked great, the water went where it was supposed to go - away from the house. Carlo demonstrated the experience, knowledge, honesty and professionalism that we all look for when we hire a contractor. He also passed on some great tips for growing tomatoes.