I regret not knowing of TON when I bought my KING set "Canada's largest mattress retailer" 5 years ago. Andy's knowlege, service and price and most importantly product quality rivals the best in the business. Do yourself a favour and visit the warehouse to learn first hand!!
I selected Robbie spring 2011 to renovate my 2 bathrooms after interviewing 9 contractors. What I liked about his approach is that he did not take money up front for labour rather a reasonable amount for materials as the job went along (namely – the old school gentlemen’s way) – that was a red flag in ruling out other contractors in the selection process and sent a message to me that he’d let his work do the talking. I personally grew up in the trades and was worried that the reno would either cost me and arm and a leg and/or I wouldn’t be able to find someone who could do drywall, tiling, electrical, plumbing and painting well….I had very high expectations as Robbie realized. Well, I can assure anyone looking that you’d be hard pressed to find anyone better in the renovation business in the GTA. Also, important to note is that I didn’t get around to posting this testimonial for Robbie until a few months after the job was finished and we’ve had a chance to use and enjoy our new investment. I think anyone who looks hard enough can pick apart/critique one’s work especially without realizing the challenges of the renovation industry so I’ll keep my subjective comments to a minimum. I could easily say that Robbie was clean, was on time, was on budget, etc. blah…blah…blah but bottom line: did RAAKSS prove their worth and deliver what was asked - the answer there is an obvious YES. So far, the comments from a number of our wide-eyed friends who have visited our home have been “incredible, amazing, wow” The rest is really a moot point.
Simply put, one of the most knowledgeable electrical crews in the GTA. After the grueling exercise of leaving multiple voicemails and going back and forth on price, availability etc., I finally weeded-out the “yahoos” from the serious professionals and I found Global Works Electric. From the initial call with Dennis, it was evident that he was accountable, detailed oriented, and most importantly, was willing to take the time to answer questions and earn my business. I did my research well in advance with respect to the best-in-class equipment that I was intending on using – it was reassuring to hear that Dennis recommended the same product and we were on the same page from the get go. My priorities were to upgrade my Panel from 100 to 200 Amp service, install dedicated lines to my microwave and garage door opener, install a Whole House Surge Suppresser at the Panel, install a handful of receptacles (GFI) and last but not least, rewire a couple of light switches where my Holmes on Homes training fell flat. (Dennis has Master Electrician training for the record). To put things in perspective, my wife and I recently purchased our 27 year old (builder grade) home where we plan to raise our family. The mechanical of the house required some upgrades given the age. Both Dennis and Terry took the time to step us through practical, cost-conscious recommendations without compromising quality. The sense I got was that they were spending our money as if it was their own. Above and beyond the job at hand, with an unfinished basement and planned structural changes in the existing walls, I appreciated their help in fully understanding my options as well as the long and short term significance of my decisions.(seeing the big picture) Dennis and Terry finished the job on-time, on budget with no issues. I'd describe the overall customer experience with Dennis and Terry as unparalleled – the bonus was that they were aggressively priced and well in the ballpark. A HomeStars hidden gem. MC Markham, Ontario
