I purchased my air conditioner, humidifier, and air cleaner from Extreme Temperatures in June 2008. They seemed really nice, but once they left, thats where the problems started. You will never get them to come back to your home!
They gave me the wrong size AC cover, so after trying to get a new one from them, they told me I dont need it.
Then this summer, during the only hot week we had, our AC stopped working. I called their 24-hr support and never got a call back. I tried calling Extreme for another 2 weeks, and gave up. I never once got a phone call back.
I called another contractor who referred me to the AC manufacturer (in keeping with the review guidelines, I am not sure if I can mention the manufacturer). The manufacturer visited my house and noticed that the AC was not installed correctly, and then told me that I am not the only person who has registered a complaint against Extreme Temperatures. The manufacturer also told me this company has filed bankruptcy.
So basically I had to pay for their poor installation service out of my own pocket!
DO NOT USE THIS COMPANY! They filed bankruptcy and are trying to sell you a product and will NOT come back for follow-up service