Reviews

10/10

We Hired Frank to finish our basement and are very happy with the results! We ran into a few issues major issues on the project but Frank was always very reliable and made sure everything was taken care of. Frank genuinely cares for his customers and was always very responsive to my messages, which is critical for such a big project!

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
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Company Response

It was a great pleasure working with you in this project. Your understanding of the details and the process we had to go through was commendable and a great help to me and the crew. Thank you for the opportunity

Regards,
Frank

10/10

We hired James graham Paving to re-pave our destroyed driveway and install some interlocking stone, including my neighbours half. Their price was unbeatable and my wife and I are thrilled with the results. They came quickly, worked quickly and were done quickly. They even brought some sample stones by the house ahead of time to help us choose. My General Contractor recommended them and I would recommended them to others. Thanks!

Approximate cost of services:
$5,500.00
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10/10

This review is long overdue. We hired Dan over a year ago after struggling to find a contractor for our ambitious project. We wanted to lower our basement floor and add a front addition. We removed the front basement wall while keeping the original front facade of the house because we wanted the brick to be part of a new front porch that would become a proper interior space. I cannot state enough how tremendously thankful I am that I found Dan and True North, this was a terrifying project and I could not have felt more comfortable during the entire thing. My wife and I have undertaken a lot of projects and Dan and his team were by far the most professional team we have encountered. They were perfectly on time at 7am, every day. We encountered a couple unexpected challenges along the way and they handled them with ease like pros. Our original start date was the fall of 2015, but just a few days before the start date, we failed to get our building permits and needed to go to the committee of adjustment. No problem. Dan adjusted his schedule and we went ahead in the Spring of 2016. Dan also had to coordinate with our General Contractor who did the remainder of the work since this project included removing the old front porch and supporting the upper floor of our house. If I was doing this project over again, I wouldn't bother calling anyone else.

Approximate cost of services:
$70,000.00
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Company Response

Thanks Darin. I though you did enough by showing potential customers of ours around you project, but this review is great. I'm glad you guys are so happy with the finished product. We were happy to be a part of it. All the best.
Daniel

10/10

We called Chris earlier this year to replace 5 old windows in our home. It was obvious from the moment Chris stepped into our home that he knew his stuff, we were immediately sold. He was extremely helpful when deciding the right windows for each location and the quality of the job was top tier. The windows are beautiful and the capping job on the outside is outstanding, no visible screws or nails. Chris and his team are on the short list for all future window and door projects.

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Darin

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew