Reviews

10/10

Choose Air Supply, you won’t regret it! Having had a basement renovation this summer we desperately needed our vents/furnace cleaned before putting our heating back on. Who knew summer would abandon us so suddenly? (and whilst we had aged relatives staying!) Damien came to our rescue after another ‘furnace guy’ who I’d booked (fooled by his sheer number of great reviews) spectacularly let us down by arriving in a mood, arguing with a neighbor, looking at our crawlspace furnace and declaring, “it can’t be done”, moaning about his back, refusing to recommend another company as “they’re all cowboys”, or even suggest a solution, and leaving us literally sat around an electric heater! I immediately sent Damien an email requesting advice/help and despite being booked weeks ahead he offered to rearrange his schedule to come to our rescue later that week! Happy tears! He explained that crawlspace furnaces are NOT impossible; they just take longer, and this *wouldn’t* cost extra. On arrival he was the polar opposite of the previous guy and was a conscientious, courteous JOY to have working in our home. He was also super considerate of our 2 cats, always making sure to shut doors (without being asked) to prevent them getting into the crawlspace, out of the opened window or the front door (it had the air hose coming through so he’d put his boots against it to stop it opening). He was so thorough he was here 6hrs, overrunning the 4-5 he’d estimated as we had so much debris in our vents; he reckoned upstairs debris had been there from construction, 60 yrs ago, even though another company supposedly cleaned them 3yrs ago (before we bought the house). He did not charge any extra for his time and instead was very apologetic for ‘holding me up’ (not at all!). I don’t know how the other guy thought he’d have it done in 2hrs! Damien made sure the furnace was running and left no trace he’d ever been here - apart from that lovely clean, warm air! Delighted! Thanks so much, Damien ?

Approximate cost of services:
$320.00
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Company Response

You're welcome Manda. Thank you for your review and for including some photos, it's very helpful. I appreciate the compliments. I'm glad there was a happy ending.