Denise Guichon from Calgary

I have engaged Adair Tree Care for about twenty years and have always been pleased with their work, with their professionalism, and with the high level of service they provide. They have pruned all of the trees in my yard at one time or another; they have removed trees and ground stumps, and they have planted trees. Every experience has been a positive one.

Two years ago we had our roof, eaves troughs, fascia and soffits replaced. Recently, we have been renovating our kitchen and two days after our new insulation and drywall were installed, the roof leaked, causing us to have to redo insulation and drywall in about a quarter of our kitchen ceiling. Kelly arrived immediately, along with Jim and D'Arcy to rectify the situation, which they did to our complete satisfaction. As an example of value added, they replaced shingles that had been removed by our gas fitter when he was putting a range vent through the roof; obviously this was not Hubbard's responsibility, but they chose to help us out and ensure that the vent would not leak in future. I truly appreciate this demonstration of excellent customer service.

We had just completed drywalling and needed to have the dust cleaned out. AdVan Pro was recommended by my plumber/gasfitter and they did a very thorough job - the air in our house is much cleaner now.

Eight years ago, Hubbard Roofing replaced our shingles and did an adequate job, although we did seem to have mysterious water leaks into our kitchen and master bedroom, the cause of which was not resolved. Two years ago hail damaged our roof and we needed to have it replaced. We chose Hubbard again because our roof was still on warranty. We added the soffits, eaves troughs and fascia to the job, which was performed in November and December, 2014, which Hubbard pushed to do, though we were keen to wait until the spring. I am shocked at the shoddiness of the job, which we were told by the foreman, D'Arcy, was "meeting minimum code". By the time we heard that phrase, we had paid for the job. We pointed out exposed wood, shoddily cut shingles, etc., but since "minimum code" was being met, nothing was done. Today I noticed a large stretch of fascia that is bowed; some nails were painted, others were not. Sarah Hubbard's attitude in collecting payments was hostile, rude and grasping. Overall, I am tremendously disappointed in the job (shingles are already turning up after eight months), in the attitude of the workers and in the lack of professionalism in being willing to do the bare minimum. To this day no one has come to retrieve the garbage they left or to do cleanup. But Sarah was certainly on our doorstep to collect our money.