Gina and Randy from Ottawa

I recently had our dryer vent cleaned by Dr. Clean Air. William (the owner) was friendly, polite, and professional. They arrived on time, set up and completed the job in a very reasonable time frame. William noticed another vent outside that was broken and luckily had a replacement with him so I added that to the job. He then took a few minutes to look at the furnace and cleaned a couple of the filters on a separate part of the furnace and checked the humidifier filter as well. That was completely disgusting! He told me to pick one up at Home Depot and he's stop in one night to change it for me! And he did! I will be touching base soon to have our furnace cleaned, as well as the ducts throughout the house. I trust that Dr Clean Air will do a thorough job and I highly recommend them! I was also impressed by the price and quality of their work, my family and I immediately felt the difference in the air quality in out house. We are breathing and sleeping better since having them clean the ducts. Thank you Dr Clean Air!

We saw Uptown doing some work in the neighborhood and it looked really nice! Had Cory over to look at what we needed (new patio in the back yard as well as front walkway. Price was right and we hired him. He did a good job, we were satisfied! That was late summer 2013. In March 2014 we noticed that 2 stones (one larger one and one smaller one) had cracked in half. We contacted Cory by email and phone at which time he promised he would be by to take a look and replace them. No show. We tried several times during spring and summer to contact him but no luck. The invoice noted a 3 yr warranty/guarantee on their work. Nope, not even a year. If Uptown had followed through with their guarantee and replaced the two stones we would have given them a glowing report.