J. Bellerose from Ottawa

When our 4 to 5 year-old microwave oven stopped working, we wanted to see if it could be repaired rather than having all that electronic end up in a landfill. However, it turns out that not very many appliance repair shops in Ottawa will repair microwaves. Regional Factory Parts & Service might be the only one at the moment. We're glad we found these people. When we brought it in, the technician made an educated guess of what the problem was (broken door keys) and he was right. It got repaired in less than a week at a cost way below the cost of a new microwave. Well worth the trip from Kanata to Antares Drive in Nepean.

We were extremely pleased with the service provided by Harding - The Fire Place Ltd. The sales rep showed us various models in their showroom, even lighting them up on a very warm summer day so we could see the effect. He was not at all pushy and listened to our needs. We opted for a higher end model due to the size and style of our existing fireplace and mantle, but not because of the sales rep. The installers were extremely professional and personable. It is an extremely complex installation involving gas fitting, chimney liners, going up on the roof and down in the basement. They remained cordial throughout and left everything clean and tidy. Cindy in admin promptly helped us with some aftersales adjustments (some accent fittings that were missing). All was done very quickly and professionally, and just in time for the cold fall days!

We were very pleased with everything and everyone involved at Lambden Windows and Doors. The sales rep was helpful and friendly, the person who came to take the measurements was very knowledgeable. The installers were just amazing: "superb craftsmanship" is what describes their work, plus they were polite and cheerful. We had a window with grills that had been replaced years ago but the grills did not match those of the adjacent window. The previous window supplier told us that they could not be matched and refused to make amends. Lambden fixed that problem and we finally have adjacent windows with grills that match perfectly! Everything was done quickly too. We were told to expect about 6 to 7 weeks for installation but it only took 3.