N. Williams from Toronto

We were considering a kitchen renovation to our 20+ year old home but facing the fact that if we renovated the kitchen other parts of the house would look "tired". Close friends suggested we contact Paul and Intelligent Contracting Solutions (ICS) and we are so thankful for their referral. The entire experience with Paul and the ICS was excellent. After our initial meeting with Paul we expanded our project to include not only the kitchen but also three bathroom, painting of the entire house, replacement of front entrance tiled flooring and other minor repairs. From the first meeting with Paul to project completion, everything went smoothly. Paul and the ICS team were consummate professionals. Given the expanded scope of the project, there was a considerable amount of coordination involved but the entire project ran like clockwork. Everyone we dealt with (both from ICS as well as various subcontractors) was friendly, professional, reliable and punctual. The worksite was immaculate - everything was cleaned up at the end of each day and extra efforts was made to minimize disruption (we stayed in the house during the project). Paul's attention to detail was impressive as was his ability to adapt to the few unforeseen hiccups we encountered. He is honest, reliable, practical and helpful. He offered many great suggestions as we planned the project and as the project proceeded. Our project was completed on time and on budget and we were delighted with the end result. Paul and ICS exceeded our expectations. We have recommended Paul to several friends and would not hesitate to recommend him to others. Truly an excellent experience. Truly an excellent experience.

We first dealt with Dupont approximately 15 years ago when my in-laws' furnace stopped working while they were away. The entire team were prompt, polite and professional and it was a very positive experience for my wife who had to babysit the house. When it came time to replace our home central air conditioning unit Dupont was our first (and only call). Mario (one of the owners) came out to our house, explained the various options, recommended a Carrier high efficiency unit and gave what I thought was a very reasonable price. After the unit was installed I was concerned that it might be a bit too close to the property line. I called Mario and he came back out to our house the same evening with a colleague and moved the unit. Fast forward to this year and, as the heat arrived, our Carrier stopped working properly. Dupont came out promptly and checked the unit and determined a part had to be replaced. Alas the part had to come from the US but Dupont kept us updated. The part arrived and was immediately installed under warranty. Alas, the next day (a Saturday) the unit did not appear to be working properly so I called back. Mario responded and said he would come out first thing Saturday morning and replace the thermostat which he did. When this did not appear to fix the problem Mario and a colleague came back out on Saturday evening and replaced the motor. Our air conditioner now seems to be working fine. While it was a little frustrating being without AC during a heat wave we recognize that things break down and sometimes the problem is not obvious. We were very impressed with the level of service we received from Dupont, and Mario in particular. In my view Mario went above and beyond. He made us feel like valued customers. We would not hesitate to recommend Dupont to anyone.

We have used Finer Edge for Exterior work a few times over the 14 years we have lived here, and have always been impressed - so it was a no brainer to have them quote on an inside job. From pricing and work completed on time, start to finish it ran smoothly. We will use them again for additional inside work in the future.