I booked and paid for a move out of a senior's apt. 6:30 pm night before I get a call and email " our crew has a emergency and has to cancel"! We have no one else available. Sorry! This put scheduled inspection, painters and me scrambling. Then after I am told next day a refund will take 7 to 10 days! I was very angry after much complaining I am told my money will be returned today. Won't be using this service again. A complete crew should not be related and backs ups available.
- Approximate cost of services:
- $250.00
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- Company Response
Hi Dawn,
I know this was extremely inconvenient and we tried our best to find a replacement team. Your refund was issued immediately. I hope you give us another opportunity! We will not disappoint you!