Furious from Hamilton

After checking out several moving companies, I was impressed with LMS guarantee of "honest, reliable, insured,bonded and we treat your home like our own"...what a crock!! I called the day before to confirm the truck and was told we were good to go for the next day at 2pm--28' truck, 2 men, blankets,bubble wrap,dolly etc. At 2:30 pm the next day I called to see where the movers were and was told that they tried to call me earlier that morning to see if we still wanted the truck..ummm..YES!!?? The dispatcher ( Matthew) said that not everybody closes on their moving day...whatttt?? I said nobody had left a msg while we were at the lawyers and he said they were too busy to leave msgs> Obviously, pretty stunned but also stuck and in need of a truck, I said " when will they be here?" Was told there was an 18' truck available in Toronto ( i live in Hamilton) and would take about an hour to get to me. Told him that 18' was too small and was told they would make 2 trips and wouldn't charge me?? Truck showed up at 3:30 pm with a Heating/AC Company Logo on it and movers then back the truck up directly to my front porch ( blocking traffic). Couldn't figure out how to use the ramp and proceded to ram it into the porch and break the parging! When I booked the move I told them I have a very large King bedroom set and was told "no problem". As they were coming down the stairs I heard banging and thumping and as they were loading my dresser on the truck ( bubble wrap/blankets on my front lawn!) I saw the dents in the wall they had just made. I went into the truck and saw the marks on my dresser and said "you need to be careful..look what you did" As they didn't speak English very well, I took them into the house and showed them what they did and they said "ok..sorry" I was thinking I'd take this up with their HO and do a damage claim after the move..silly me! I was in another room cleaning and heard more thumping/banging and when I checked on them, they had wedged my brand new china cabinet ( sans wrapping) against my footboard and dresser and a peice was missing off of it. I also noticed the gouges in my hardwood floors where they had dragged everything across! I immediately told them to stop and checked inside the truck and every single piece was damaged! I called LMS and was told " what do you expect..sh*t happens when you move!" I told them I expected professionals and he called me a B**ch!!. As I had to pay them $300 in cash upfront, I told him I wanted either a) somebody to come down right away to see the damage OR b) unload the truck and give me back my money..he then told me to F*** O** and said he was coming down to shove the furniture up my A** and I was nothing but a C***!!! I hung up and called 911 and after the officer saw what they had done, he told them they were lucky it wasn't his wife as they'd need 2 cruisers at the scene! The officer said that even tho this was a civil matter, he'd stay to watch them offload the truck.The movers informed the officer he "didn't know the law" and they didn't have to give him any info ie) drivers licence/ID/Insurance etc. Finally, info was given to the officer, truck was offloaded ( they wanted extra $$ for OVERTIME) and at 7:30 pm we found a uhaul and thanks to wonderful family/neighbours we arrived at our new home at 10pm that night. I have since called and spoke to LMS and was told I was a cheap B**** and that they are only insured for cargo in transit and that my stuff was all garbage anyways and I could just go F*** myself...professionals for sure. Just now in the process of going to small claims court and luckily, the officer who arrived that day, wants to go with me! Apparently many of these movers out of Brampton ( had a Hamilton ph #?) were featured on W5 recently and the officer says they need to be stopped. DO NOT USE LMS or any toher mobers that simply give a quote on the phone...make them come to your home ahead of time for a walk through and a guarnatee in writing..hard lesson learned by me.