Reviews

10/10

Excellent workmanship. Very precessional. Would Highly recommend this company. Extremely meticulous and precise. Very happy with the job. Price is fair for the job. Alan and Steve were very personable and Alan kept me up to date on the project. Clean up was fabulous and done daily.

Approximate cost of services:
$9,000.00
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Company Response

Thank you kindly

Best wishes
Alan poullis
Modern decks and vinyl fence

10/10

Excellent service and workmanship. Showed me my options, explained the difference. Followed a price structure. I asked them to do extra work, like fix my circuit breaker and add more dimmers. They were happy to do it. During installation, they measured every room made sure everything was perfectly centred. The guys were so polite and helpful. Not a scratch anywhere not even on the ceiling. They protected my furniture, my floors and my carpets. Cleaned up after they were done. Wonderful job.

Approximate cost of services:
$2,700.00
2 of 2 people found this review helpful.
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Company Response

It was a pleasure working in your house Shelly. Enjoy the new lights! Thanks for the review.

Moe

6/10

Peter and his crew installed hardwood flooring in 5 rooms plus a hallway plus installed new nosing for a spiral staircase. It would have been nice if he left the varnish and stain with me so that I could have the stairs finished the same colour instead of guessing as he had promised.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We really enjoyed working on this project.
The review as originally a 10 but was reduced down to a 6 because we did not deliver left over stain on time.
The end result was wonderful and too bad we didn't get that stain over on time to keep that full 10.
Thanks a bunch!


First Review

10/10

Pete and his son did a FANTASTIC job painting my home. They were very professional and meticulous in their work. I have called them again for another job and recommended them to friends. They went above and beyond what was expected and agreed upon, to make sure everything turned out perfect. Pete was also very helpful in choosing colours for the walls, cupboards and garage trim. Great job guys !!!!!

Approximate cost of services:
$1,250.00
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Company Response

thank you another repeat customer

0/10

Spoke to Bandana about purchasing some wood. I gave her my visa number as I was about to drive so that she can put the order through once I confirmed the wood with the installer within the hour. The installer said he could not used their wood as half the floor was already done by a another company. However, Jaz or Jag (not sure of his name) put$500 through my visa anyway and refused to refund it unless I paid 15% restock fee. I did not even remove the stock! I had to call the fraud department at Visa to get involved and Visa refunded me and said they would go after this company, which they did. They are now on Visa's fraud list. Interestingly, Visa informed me that they also put a $5000 HOLD on my visa account. This was likely done to prevent me from ordering from another company as my visa is maxed out. Thankfully Visa refused the Hold, but I do see it on my account.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 3 people found this review helpful.
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8/10

I have had ADT for many years. They have a two way system and I have never had an issue with the system or the staff. However, I found that when the system is alerted it takes the police over an hour to get to my house. I don't think the police take it very seriously but they do come to the house eventually. I do love the emergency button. If you press the emergency button, the two way calling comes on right away. You can tell them your situation and they send some out right away. This is great when you have a senior in your home. Not a bad system but I am in the market for a new one or an add-on system; something with a camera. I will be researching for reviews ;)

Approximate cost of services:
$300.00
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First Review

10/10

I highly recommend this company. They replaced all the kitchen countertops in my home as well as my four washrooms. They made a magnificent kitchen table out of the same granite. The table is a work of art! When they carefully installed the table I asked them not to permanently install it in case I ever move, I would want to take it with me. Anytime someone comes to my home, they comment on the table. All the work done was beautiful and installed professionally. Their staff was excellent and they seem to really work as a team. I recommended them to a friend who had her house built and she said they were fantastic. Great company, reasonably priced and a pleasure to deal with. Worth the drive to Paris, Ontario.

Approximate cost of services:
$15,000.00
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10/10

This is the first time I had dealt with QSI. After the horrible experience and expense I went through with another company, I did my research and carefully checked reviews. QSI company had exceptional reviews. Too good to be true so I asked around and spoke to people in our neighbourhood who had their window installed and their comments were consistent with the excellent reviews. The salesperson was professional and on time. He gave me a reasonable price and a very accurate timeline as to when the windows would be installed but they were installed before that. I was so impressed with staff that installed the windows. There were so many windows, they had to be at my house for two days. They were so polite and tidy I did not even notice them in the house. They cleaned up and even swept the floor and cleaned all the windows so they were sparking, then they left. I got a call from the area manager to see how things went and if there were any issues that need to be addressed. Six months later I was called again to see how my windows were and if I was still happy with their service. I don't expect this exceptional service from any company so I feel I had to write about it especially after been defrauded by another company before. I would use this company again and again! I have recommended them to two other people who also had a similar wonderful experience.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

I understand the concerns you had and we are very pleased to see that we have met and exceeded your expectations. Thank you for the opportunity, for such a detailed review and for the referrals.