Sheldon Waters from Toronto

Was told by sales person was 3 pieces - WRONG - was full assembly like Ikea - no instructions in the box - nothing to say instructions are on-line - had to go find them after inquiry to them - instructions are pictures with no instruction AND - were outdated to the product version they sent - so looks like parts are missing - once figured out - which is NOT EASY as there is little cryptic instruction in the instructions - thought parts were missing - worse than frustrating - then bolts to hold the top on were wrong - called them - they had to order them which took a week - and are making me travel to their store way out of my way to get 2 bolts so this thing is usable - refused to mail or courier them to me. Paid $495 for a product that makes Ikea look like 10 stars... such bad customer service and attention to detail for a "buy and build" product at a premium price. NOT RECOMMENDED