In the middle of a heat wave, our conditioner broke. Called Husky to provide the initial diagnosis and were told that the compressor needs to be replaced. Due to age of the existing unit, we were advised not to spend money on installing new compressor to an old unit, its not worth and to put the money towards a new energy efficiency system. We listened. They came next day on time to install the new unit, it took them almost 5.5 hours by the time they were finished. Next day we noticed that the coil froze and the unit was no producing cold air. We called Husky right away and after discussing with them the issue, within 1.5 the installer was back again to look at that problem. We are not sure what he did but our new A/C is now perfectly working and have had no issues since then. We are pretty satisfied with Husky's service and prompt attention to the problem. We have used them in the past for annual maintenance and we will definitely use them again to ensure our new unit last more than 17 years this time. Call Husky, you won' be disappointed.
- Approximate cost of services:
- $4,400.00
- Company Response
July 29, 2016, Dear Ms. Rowntree: thank you for taking the time to document your experience with us regarding your new unit; we really appreciate your continued trust and business with us. - The Husky Team