Based on the positive reviews on this site i decided to call Appliance Repair Master to repair my fridge which was not cooling. The tech by name of Abi came and suggested that the start relay was bad and the part would cost 350$ to replace it. This was my only mistake as i accepted the charges for the part replacement. The part did not fix the issue and the tech came the second time and did some tinkering and said that it should work now. As expected it did not resolve the issue. At this point i had lost 350$ and a week without a working fridge. I called the company and asked for a refund as they replaced a part which at this point was not the cause of the issue. More over i checked the part on internet and it does not cost more then 15$ on ebay (http://www.ebay.com/itm/Supco-3-N1-Solid-State-Overload-Start-Capacitor-Rco410-/251231463879?pt=LH_DefaultDomain_0&hash=item3a7e8fe9c7). what was even more ridiculous was that they said that the will not charge for the part but would charge me 120$ for the 2 visits by the tech. I don't know how that makes sense as i'm 120$ poorer and my issue is still not resolved all because the tech was not able to diagnose the problem and decided the best way to make some money was through visitation fees ! At this point i feel all the positive review on this site might be written by themselves. i would never recommend these guys to any one. customers beware.
- Approximate cost of services:
- $120.00