After calling a couple of other repair businesses that would not have been able to assess or repair my fridge until Sunday (we discovered the fridge was not cooling on Thursday) I called SOS. It was around 4:30 pm and they said that I could get service between 6 and 8 pm that night. At 5 pm the repairman called to say he was in the neighbourhood and could he come over early. He arrived around 5:10 pm. He immediately identified the problem and explained clearly how he was going to fix it. By 5:46 pm the fridge was running smoothly again, as when he heard it was a GE fridge he knew exactly the part to replace and it was one they carried in their vans. He also let us know what to do if this problem happened again. I had been so afraid of what the service and repair was going to be like after reading the reviews here (after I had already booked the repair) and could not have been more relieved. It was expensive (I assume it is comparable to other businesses) but considering how quickly the problem was solved, we were happy to pay.
- Approximate cost of services:
- $470.00