John from Edmonton

Jayden provided excellent service. He was very professional and courteous. He wanted to know if we had any other plumbing issues. He solved the problem immediately and was in and out within 30 minutes. Mr. Rooter provided a photo of Jayden on my phone prior to his arrival which is a great idea.

Our home is 38 years old. The original colour was white and was really starting to show its age and was quite discoloured. One man looked after the power washing and did a terrific job. A crew of five painters and a supervisor came five days later to paint the house. They arrived at 9 and everything was completely finished by 3:30, including all the cleanup. What a difference! The house looks brand new. We chose a light gray and it looks very, very nice. I would certainly recommend Spray Net to family and friends and others who are considering having their home painted.

I was told the technician was going to be at our home at approximately 9:30. When he wasn't here by 11:30, I emailed the company as to his whereabouts. He phoned me before 12:00 and indicated he had a meeting right away and would be at my home around 1:00. He arrived around 12:50 and apologized for being late. Apparently, there was a mix up in the office and my project was not put on anyone's schedule. They were very apologetic. Having said that, I was very pleased with the service itself. He was able to repair the leak on the pipe through a small hole he had made in the ceiling.

We had very little pressure in the cold water tap in a bathroom sink. The technician told us we had to replace the taps to the tune of approximately $800, which I thought was a lot of money. The taps were installed on a Saturday and by Sunday we had the same problem - very little pressure in the cold water tap. I didn't try to get an appointment until a week from the following Monday. Our appointment was between 9:00 - 11:00 am. To make a long story short, we waited 10 1/2 hours on Monday, 3 1/2 hours on Tuesday after the appointed time only to be told at 9:30 pm that the technician would not be coming on those days. The technician finally showed up on Wednesday morning. It was very frustrating to say the least. The service (or lack thereof) was absolutely terrible! At least we know who not to use the next time.