nofrills

We purchased 2 mirrors at the beginning of August 2009 and were told 2-3 weeks for arrival and we could pick them up at the store. After that time passed we called to inquire repeatedly but have never received a callback, at this point it's about 6-7 calls without a callback. The issue isn't even the time at this point it's the fact that they behave like cowards and don't return calls. If someone were to say I'm sorry and give me an honest answer as to when the product will arrive that would be fine but to simply not call customers back is unacceptable. I have now read many reviews similar in nature and to me regardless of price I won't be buying from them again as I simply don't trust them. I feel lucky that I'm only ordering mirrors (which hopefully they can't screw up) as they seem to make many errors in furniture delivery judging from other reviewers and if I had to deal with their customer service to get an order fixed I think I'd go nuts. Save yourself the hassle and time and go somewhere else that will treat you with respect.