Regina from Hamilton

Update. Still no reply from Steve to reinstall flashing that blew off my gable last winter. Because they only installed one downspout on the entire roof the rain runs off the porch, over the gutter, into the alley and floods my neighbours basement. Also realized space between gutter and fascia on roof so rain falls between there and drips into alley that way too. Only recourse is new estimates on repairing his work than Small Claims Court to recoup costs.

Not a bad price for the job however I expect to have everything done and done right. Shingles look good & vents installed as discussed but only one side of dormer has flashing (?!) and only one downspout was installed for the entire roof. A 2nd one down the back was discussed during estimate but they decided against during installation. Promised to cover old clay downspout pipe in driveway, never did. Highest piece of flashing fell off gable over the winter while I was away. (glad it didn't take anyone's head off) 2 months ago requested they put it back up. It is still not done and Steve no longer returns my calls. Guarantee their work? Lip service.