Michael from Newmarket

So, this is just another 10/10 review for Potlight Expert. Our experience differs little from that of all the other reviewers on this site. They came, they were incredibly efficient, gave the same reliable advice, never tried to upsell, were absolutely fair in their pricing Heck, they missed one tiny detail that I noticed after they left. I called Hosein and he was back within 24 hours to do a 30 second touch up so that the work would be done perfectly. I dont know why these guys think customer service should go beyond the exceptional. Im sure, for them, its just another days work; but, for this homeowner, its a quality of work I havent seen in many a day.

We chose Windowtech to do a major window replacement in our home. We had consulted five different companies on this project, and in the end, went with Windowtech for many reasons. 1. Customer Service: Our sales representative, Alex, was simply fantastic. When we make major purchases, we are careful to research products and companies and to learn as much as we can about what constitutes the right purchase for our needs. Because of this, we tend to ask a LOT of questions, and Alex answered each one (by phone, email, and in person) promptly, graciously, and with incredible patience as we changed our renovation plan several times. 2. Pricing and payment. Alex and Windowtech were very flexible when it came to HOW we wanted the pricing of the project done. We were not sure how far our money would take us, so the project that had originally started as four windows eventually became eleven. Other companies were not willing to break down pricing, with one company not even bothering to estimate the job and another answering a polite question with, “Well, if it’s so important for you to know….” Alex, on the other hand, provided multiple scenarios for us that gave us the confidence to move forward with Windowtech. Even more importantly, when it came to payment, Windowtech was very accommodating in how we financed the project. 3. Warranty. Windowtech's lifetime guarantee on products and labour was simply unbeatable. 4. Quality. We are very happy with the quality of the windows. We have lived with them for just under a month now and the windows at this time meet all our expectations—and they are absolutely beautiful. 5. Fulfilling promises. Everything promised by Alex and company concerning timelines happened exactly as they said it would. 6. Installation. Vlad and his team worked quickly and efficiently. Drop cloths were used around the home and they completed the project in a day and a half. They were mindful of Covid-19 and always wore masks in and outside our home. Vlad, like Alex, was always gracious and approachable. In sum, we give Windowtech our highest recommendation. Gentlemen, thank you. It was a pleasure doing business with you.

We called, they came, they installed! It was easy and fast and they had everything they needed. The works were polite and friendly. I highly recommend this company. The lights make the whole room look much better.

When I contacted John earlier in the week, there was little discussion on the phone. He said we'd work out a plan when he and his crew arrived, told me the price was $90 per pot light, and that the job would take two hours. And that's what happened. The team consisted of four guys--and team was the operative word. Extremely friendly, highly skilled, totally efficient. It was a pleasure to have them in our home. They did a fantastic job. Couldn't expect or ask any more. Definitely the people to hire.

My wife and I have tried to solve our entry door "problem" for more than two years. We had numerous door/window companies appraise the work at over $4500 for just one entry way (we have two) and the cost was so prohibitive that we were left stumped. We literally stumbled across Grayson's company while working on another project. All we can say is the transformation is breathtaking. Grayson and Chris are polite, excellent at their craft, and oh my gosh, so patient. We changed our minds on designs more times than I can count, and Grayson was always happy to accommodate. I can't believe how these guys can restore steel doors and make them look like new again. And what's more, they saved us THOUSANDS of dollars. Absolutely a wonderful experience. Thank you Grayson and Chris!