Reviews

10/10

Rob provided me with a top to bottom HVAC system assessment (heat pump, furnace, tankless water heater and humidifier) in order to address certain deficits withmy system's function. Numerous issues were expertly identified at the initial consultation, and a follow-up work appointment was conveniently booked shortly after to complete the agreed upon work. This included: - swapping the thermal expansion (TX valve) of my evaporator coil to the correct size in order to prevent system freeze ups - adjust furnace slope to be within manufacturer spec - install grounding wire for tankless water heater to bring it up to code - clean heat pump outdoors to maintain function/ improve air flow - (pending) resizing ductwork to accommodate 4 inch filter It was a pleasure to work with Rob; his HVAC expertise along with his integrity as a person make it easy to recommend Top Tier HVAC for any and all in need of such services. I feel confident going forward that Rob will be taking care of all my heating/cooling needs. I look forward to working with you again soon - thanks again Rob!

Approximate cost of services:
$678.00
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Company Response

thank you! we look forward to working with you for your future hvac needs!

10/10

In October 2023, I had a brand new HVAC system installed by one of the largest and best reviewed companies on Homestars that routinely appears on the first page under HVAC. This included a new Heat Pump/furnace, tankless water heater, and humidifier. I couldn't say for certain, but the experience with the first company left me with the impression that I was oversold a product that didn't match my needs/property (century-old home, poor insulation), and that corners were cut with the installation due to a lack of experience/technical wherewithal. The marketing pitch that I was sold on for the heat pump failed to deliver, offering middling performance over the winter, and faulty function for the first hot spell in the summer. This was unfortunately reinforced by the fact that the humidifier did not work during the winter that it was installed, and worse yet having the evaporator coil freeze up during the first hot spell when I ran the heat pump in cooling mode, leaving me cooking. I felt like I'd been taken advantage of, and was $20k in the hole as a result. That's where Richard from Coretemp came in. I searched for a a certified Lennox Dealer in order to get a second opinion of the HVAC system's installation/operation. Richard, along with his colleague Eric, quickly identified numerous issues in the initial installation job, from minor points (incorrectly set up condensate drainage from tankless water heater/ furnace slope), to major (incorrectly paired TX valve, which is leading to the coil freezing up + low CFM from blower), as well as a minor gas leak! Richard went above and beyond in coordinating with Lennox tech support to ensure that the optimal and correct solutions were found for my existing HVAC equipment. Every effort was made to get the equipment that I had already purchased working properly, as opposed to selling me new tech to replace the faulty system, which I was fully prepared to do. It cannot be understated how amazing it has been to have made the acquaintance of Richard and Eric from Coretemp. They're truly the most honest, thorough, and considerate contractors I've ever had the pleasure to work with. The peace of mind in knowing, after my first problematic experience, that I've found the BEST HVAC contractor around (full stop), is honestly irreplaceable. I would wholeheartedly recommend Coretemp Heating and Cooling without reservation to ANYONE in need of an HVAC professional. Thank you again Richard and Eric - you guys are the best!

Approximate cost of services:
$678.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Anwar! We were happy to be able to resolve the issues you were experiencing with your existing system. We appreciate your kind words and recommendation and look forward to working with you again in future.

10/10

I have been using Taha @ Contact Pest Control for over a decade in managing any and all pest issues across multiple properties. Most recently, oriental cockroaches appeared in my house. Despite the unpleasantness of this discovery, I already felt reassured, knowing that Taha was a mere phonecall away, and that based on all of my previous experience with his company, my pest control needs were in the most capable of hands. Taha came out on short notice, and quickly identified the problem, implementing a treatment strategy that delivered immediate results I wouldn't hesitate in giving my full and complete recommendation in hiring Contact Pest Control - thank you again for everything, Taha!

Approximate cost of services:
$250.00
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Company Response

Hi Anwar
Full gratitude for your kind words and repeat business.
Feel free to reach out to me anytime if you have any questions or pests concerns.
Thanks
Taha