NM from Edmonton

Finally a company that follows through with Fantstic results! Our carpets were in desperate need of attention and Rob gave them life again! He was very professional and got the job done in a timely manor. The ending total was the same as the quoted price which seems to Never happen these days so I was very pleased with that. I will defiantly be referring AMSteam to others!! Thank you for the Quality service :)

This was the second and LAST time I will use this company. The first time I used them I felt taken advantage of due to the bill they handed me after minimal time "On the job". Now a second time I am left feeling the same. It boils down to customer service and this company Severely lacks that. I was handed a bill for close to $300 for a job that took 15 minutes to replace a part that costs $90.00. Do not use this company! They take advantage of people and they should not be supported. It's sad because I went with them with the mind set of Supporting small business's but in the end I wish I had gone with my gut which was with a very Well known company which Will be used next time. Which is a bummer for this company because according to them we will need to replace our furnish shortly.

Where to begin... First off this "Company" consists of ONE man who then hires helpers off of Kijiji on days that he needs the help. He is an absolute con artist. Very personable and comes across as a dedicated hard worker in the beginning. We signed on with Canruss March 11,2014 and were told our project would be completed in 45 days. Ha! The next day demo started and went great! He had a very motivated helper with him and they demolished the whole existing kitchen to the studs. After that day I don't know what happened to the person we had signed on with. We never knew when he would show up or not and anytime we gave him his next payment we wouldn't see him for 2 WEEKS! Long story short, our kitchen is STILL not complete and today's date is July 21,2014. Canruss is no longer employed by us as we finally came to our senses and fired him June 3rd. He pocketed money from us on Numerous occasions telling us he ordered island cabinets but never did and kept the money, said he payed trades and never did and kept the money for himself, which we are now having to pay them, ordered the completely wrong cabinets (I wanted white, I now have cream), as well as we had to pay to have our tile flooring ripped up and COMPLETELY REDONE as he had NO CLUE what he was doing! We also had to pay to have our plumbing redone as that was all done wrong as well. It was a Friday and he put our sink in. There was a leak and he said to put a bowl under it and he would fix it Monday as he wanted to leave to head to Calgary where he lives and didn't want to get stuck in traffic.... This experience was an absolute Nightmare :( He brought so much stress and sadness into our lives he was like poison. We were so excited to finally have our dream kitchen when we were interviewing contractors and signed on with Canruss, but now every time I look into that direction my heart sinks as it has cost us Thousands more then it should have since we had to pay to have everything he touched fixed! And we still don't even have our dream kitchen at the end of it all. Please for the sack of your sanity and pocket books DO NOT HIRE THIS MAN!