We purchased our high efficiency Lennox furnace and A/C system from Delta Air Systems in 2014 and have been happy with its operation since, except for the flow through humidifier that was installed at the time. We hadn't used the humidifier up until now as it seemed to be wasting a lot of water. When I mentioned this to Jordan at the Delta booth at the local home show, she arranged for a technician to come and look at it free of charge the next business day. After checking the system and replacing a clogged and upside down humidifier pad, the humidifier began to work but still seemed to waste a lot of water. He recommended that we install a water saver switch that would help reduce the amount of water wasted. The next day the technician showed up with a water saver, installed and set it, and verified that it was working. And to my very pleasant surprise, he told me that the cost for all this work, including the parts, was being covered by Delta Air Systems since it had been such a long time that we'd been unable to use it. Thank you Jordan and team for your EXCELLENT customer service.
- Approximate cost of services:
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