Kris from Edmonton

I would strongly discourage anyone from using Cabin to Castle for their home inspection. In our experience, while they may be friendly, they are inconsistent, lack the appropriate level of knowledge / expertise and then will assume no accountability or responsability for their work product. We retained CtC for our home inspection when we purchased our property. When we went to resell it 5 years later, CtC was retained for the inspection and came up with a list of things that either should have been found in our first inspection (alleged issues with HVAC, venting, etc. which did not change in the intervening 5 years) or that were not actually issues. When we contacted CtC to bring this to their attention, we were advised that many of the issues identified in the 2nd report weren't actually issues and that the inspector was just making recommendations that a follow up by an expert would have shown were not actual problems. We were also told, amongst other things, that CtC contracts out the inspections to subtrades (not employees), and that CtC can't control differences in inspections. At this point, we will be following up with actual experts to see if they are misleading us (and these things are potential issues requiring attention that should have been found in the first inspection) or if they were misleading / inaccurate with the potential purchasers in their more recent inspection by identifying items that were already up to code and not actual issues. Either way, there are some very knowledgeable, professional and thorough home inspectors out there, use someone other than Cabin to Castle.