Justin Cranford from Ottawa

Disappointing experience with http://www.protechgarage.ca/. The first appointment was scheduled for a Saturday but was cancelled and rebooked by the company. The second appointment was the following Saturday, and all seemed well until the end. My garage door opened was 9 years old but in the box never used. The tech installed it but could not figure out a problem with the safety sensors, so my remote openers did not work and I could only open/close using the override button inside. He charged me full price and left telling me to contact the manufacturer for troubleshooting, but he said that knowing the opener was not under warranty. I spent the next 3 hours troubleshooting the opener myself for a job I paid in full. He said he tried replacing the sensors but that did not work. However, when I I picked up a replacement set of Chamberlain sensor from Canadian Tire and installed myself, it magically worked. The installer said he had 7 years of experience. I am not sure how he could miss such a simple issue as replacing two dead sensors, expect when I checked he only tried replacing one and not the other. My garage door opener works perfectly now, but very disappointing I was forced to pay full price for incomplete work.