NEVER USE THIS COMPANY!!!! They ripped me off and over charged me. I called to complain about the cost, Renee assured me there was no scaling fee error. When I told her it was impossible that my stuff weighed that much she put me on hold, 5mins later she came back and said "I just had your stuff scaled again and you were right there was an error" changing my amount by $400. I know my stuff did not weigh what they charged me for. Most of my stuff arrived damaged, my book shelf came broke in half. My most valuable things are missing. They're rude, money hungry and I wouldn't recommend them to my worst enemy!! Edit: We filled out the claim form right away and were assured someone call us in 4-6 weeks. It's now August 27th and the company is completely ignoring us. They don't respond to emails anymore and our phone calls are sent to voice mail and they never return our calls.
- Approximate cost of services:
- $2,300.00