Kim Norman from Ottawa

I had a major leak in the basement that insurance wouldn't cover. The person who answered the phone at Ottawa Structural wasn't a receptionist but a structural engineer who worked around the clock and kept me up to date on the process of the work done at my house. She was super knowledgeable about leaks and structural problems. She even went and inspected sites regularly. The work was finished and work site cleaned up in a few weeks despite having to dig up three locations to find the blockage in the weeping tiles. It was expensive but worth the money. Their work is guaranteed for 10 years (at least what they worked on at my place). My leak was caused by the large amount of water from melting snow (we had a lto of snow in 2013/14 winter). Many homes on my street were affected but Ottawa Structural was quick to act and at my house within a day or two. They also arranged all of the necessary locates for cable and other cables. I would use them again but I hope never to have to!!