Victor from Richmond Hill

The project was the driveway, patio in the back, walkway, sidewalk and planter, total about 2000 sq. feet. I picked them because there was someone in the office to answer the phone instead of the answering machine. I took it as a good sign. God, was I wrong. During the initial stage I pointed out that the whole project had to be finished by the middle of September, 2013 due to my work schedule. They agreed, but later it became obvious that they didn’t even plan to deliver on time. During the construction I had some issues with the rebar placement. Another issue was that apparently there was no one from the office supervising the work and it took me several calls to the office to resolve some ongoing problems. The work was essentially finished, but during painting the planter walls they actually stained already finished concrete and planter natural stone. They actually tried to deny in the beginning that it was their fault, but at the end agreed to rectify the problem. Sometime in November they said that they had to stop because of the cold weather and return in the spring. After the winter some cracks appeared in the slabs due to the poor saw cutting pattern, and in some places the concrete surface appeared chipped and weathered. At the end of April, beginning of May, 2014 they contacted me to arrange the final remedial work to be done. I had to go away on business, but made clear that the work had to be finished by June 18, 2014 because I had to do some yard work. And because of my work schedule if I don’t do it now it might be postponed for another year. In the first week of June I sent them a reminder about the agreed dates and was assured that the work would happen in the week of June 9. I came back on June 16 and nothing was done. I don’t expect them to finish the work in the next couple of days. I think I have had enough with this company. The owner seems to be a good guy, and he always had a good explanation why the work was not delivered by a certain date. But at the end it all turned out a big bullshit. I can see that some people had a very positive experience with this company, unfortunately not me. My advice – look elsewhere. I thing I’d be looking for another contractor to do a remedial work.