Reviews

10/10

Joe D'Onofrio (GTA Technician) came to service my air conditioner. I had just moved into an old home and I didn't even know if the A/C unit worked. Joe was prompt, courteous and efficient and took the time to show me how the unit worked and how to maintain it. Great service

Approximate cost of services:
$145.00
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Company Response

Wonderful news Lisa. Thanks for choosing Reliance and for sharing this experience. I will be sure to get this feedback to Joe and the team. ~ Rich

10/10

I recently purchased an old home in Toronto and I wanted the knob and tube wiring replaced as soon as I moved in. I chose KNT Electric on the strong recommendation of a good friend who had KNT Electric do the same type of work in her home. When Bill came to provide an estimate, he was on time, took about half an hour to explore the house, and walked me through all the work that would be done. He followed up shortly afterwards with a written estimate detailing every item of work. At the time of the estimate, I wasn't sure if I wanted optional work done (e.g. installing pot lights and extra receptacles), but when Bill, Tim and the rest of the team came to start the 6-day job, Bill and I went through every room and reviewed my options and I was able to decide then. Even on Day 2 when I decided I wanted an extra receptacle in a room where they already started work, Bill accommodated my request. Knob and tube replacement inevitably required making holes in my walls and ceilings - and was dusty work - but I was so impressed with how little was disrupted. Like others have said on this site, they are like surgical experts. When it was time to patch the holes, the patching was done very well with the exception of two large holes where old wall sconces had been, but when I told Bill that I was concerned about these two spots, he had his team redo them and the end result was fantastic. Overall, they did a wonderful job. Bill was responsive to my questions, provided change orders along the way so there were no surprises, and was very accommodating. I am so happy I had this work done and even happier that I chose KNT Electric for the work. It was all worth it!

Approximate cost of services:
$10,500.00
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Company Response

Thank you for the nice words-we always try to make things right.

I hope the fan is high enough-"watch your head-don't jump below it" lol

Regards
Bill