This company has the worst warranty policies on mattresses! We have 3 years left on our warranty but they will not replaced our caving in mattress because it has a small stain on it. The stain has nothing to do with the fact the mattress is caving in! On top of it, they took 2 months to for them come to this solution. I was constantly transfered to different departments and was disconnected numerous times. I have never received such horrible service in my life. We purchased this thinking that it would last more than 7 years, unfortunately we cannot even sleep on it now as it causes us great back pain. I highly recommend you do not purchase anything from this company as it will only lead to disappointment.
- Approximate cost of services:
- $2,000.00
Was this review helpful?