I bought a mattress from this place a few years ago, and I am glad to see them here so I can share my poor experience with others. The Matress was a serta double size and the price was close to $1,000, the salesman was nice at the time of sale, but when the Mattress was delivered we realized the box would not make it in. Since my basement at the time was built akward, the deliver man suggested he would take it back, and for me to go speak to the store manager about a refund on the springbox. Next day when I went into the store to explained the problem and decided to keep only the matress for now, the salesman cameback with the famous line "there will be a $90 re-stocking fee" I could not believe my ears, since I was not returning the box on purpose. I did not make a problem not to embarrased myself, so I took a small portion of my money back which it worked out to nearly $180 and left, but I promised myself never again I would give these people business. Too bad for them I just bought $25,000 worth of furniture from another wearhouse, for that basement which is no longer akward
- Approximate cost of services:
- $980.00