Danny

We were looking to finish our basement. After months of searching for the right contractor, the frustration was building. We couldn't find a contractor who was reasonably priced and who was really a one stop shop. Then we stumbled upon the Capable Group. And from the very fist phone call, I knew we had found the right contractor for our project. Yan, the salesman/owner was very professional and you could immediately tell he was experienced and knowledgeable. He answered all of my initial questions and so we set up an appointment. He made sure to mention on the phone that he would have a firm price for our project during our first visit! No other contractor was able to supply a cost immediately so naturally I was skeptical. But true to his word, when he left our appointment, we had a firm contract price for all of the work required. I say a firm price because the price quoted during our initial visit was the price we paid in the end for the work detailed in the estimate. There were no hidden costs. The price was reasonable, so reasonable that we decided to renovate our en-suite as well. The Capable Group has a interior designer (Ludmila) and a project manager (Michael) which you have at your disposal. Ludmila helped us navigate through the showroom to make our selections (paint colours, vanity, tiles, etc.). She has a great eye and is a major reason why our basement looks incredible. She also supplies 3D drawings of your basement so you get a great feel of what your end product will look like. Michael the project manager is amazing. From the very first visit, he made us feel calm and at ease and his recommendations were on point. We put our trust in him and he did not disappoint. Please take his advice when he makes a recommendation. His experience and knowledge is a major asset to your project. Again, he is another major reason why our basement turned out so beautiful. The trade workers are always on time, very professional, helpful and respectful of your property. And the work they performed is of high standards. I can't say enough about how hard these guys work and great of a job they do. And they are quick but without losing the standards in the process. The total process, from start to finish, was incredible. I can't say enough how great The Capable Group is and how they made our vision come to life.

Review Update - The work was fantastic, the customer service after installation is something left to be desired. Countless phone calls over a 6 month span were filled with empty promises to come look at and rectify my minor issues. I dropped my rating due to the poor customer service after the service was completed. Initial Review - We recently had a backyard patio installed by Synergy. My wife and I came up with a "design" but Mike, who has loads of experience with patio installs, tweaked the design and made some recommendations that put our design to the next level. Our installers, Jody, Jerry and Tom were incredible. They worked hard, were efficient and their attention to detail is what put the project over the top. We are very happy with how our patio turned out and would recommend Synergy in the future.