I paid the company $500 as an initial deposit to perform lawn remediation/maintenance on two properties in 2013. They visited each property once and then emailed me (about 2 or 3 weeks after I paid them) and told me that they do not have the personnel to carry on with lawn maintenance and were focusing instead on landscaping. I am totally disappointed and feel that they mislead me when they accepted my money for these services.,
- Approximate cost of services:
- $500.00
- Company Response
To clarify things for our loyal customers and those seeking small garden design and renovation services:
The maintenance portion of our business was shut down in May of 2013 for two primary business reasons:
- we were unable to attract the skilled talent needed to keep the standards we had set
- we were unable to make a profitWhen I built the business 5 years ago it was to address a niche for garden care, not lawn maintenance. This required that we hire gardeners, not labourers, and that we pay them as skilled tradespeople are supposed to be paid, and as set out by Landscape Ontario.
The cost of providing this service exceeded the income we were achieving. We felt the best thing we could do was to shut it down before we received any further complaints.
We have since moved on to specialize in garden design and renovation, and the reviews we have received more closely reflect that expertise.