Reviews

9/10

Friendly, knowledgeable, professional service. At time of estimate Fall 2013, Tony explained the process and the criteria for deciding on extent of tuckpoint maintenance work to be done on 2 1/2 story home.Crystal collaborated with PowerLine Plus application. Original work was completed on the appointed day by crew of 2. When unexpected low night temperature meant grout didn't cure properly, Straight Up Masonry stood behind their word for quality work at the price quoted. At the first stretch of suitably warmer temperatures after the seemingly longest-winter-ever, Crystal was in touch to set up appointments for removal of first application and for reapplication of grout. Care was taken to match colour with that of original. Crew was tidy and graciously answered questions about their work. Afterwards, Crystal and Tony patiently gave us the time we needed to evaluate the product and service provided. Family appreciates their ethics.

Approximate cost of services:
$1,800.00
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