Due to pricing would not recommend for small home plumbing repairs, but if you aren't price sensitive at all, go ahead, I (at this time) don't have a problem with the work. They charge about $89 to show up, so it really surprised me that they didn't then pro-rate their hourly charge (they charged 3 hours for 2.5 of work). There default rate for plumbing is $110/h, which is probably not unreasonable for a reputable plumber... but not so when the charge a fee for showing up and don't pro-rate. Apparently, plumbing is also a small part of their business, so rates may be more competitive for HVAC work. The plumber was about 20 minutes late, though not a problem in my case.
- Approximate cost of services:
- $450.00
- Company Response
Thank-you for the constructive reply Al. I wish I would have seen this review earlier and had an opportunity to reach out at the time. Sometimes our technicians can answer all your questions themselves but other times it takes the management to help you the rest of the way. If you ever again require any further clarity on a service and decide again to give us another chance, we would be happy to field all of your questions beforehand. We have thousands of happy customers and EVERY client is important to us. We try to make each client feel they are getting great value and addressing their service needs properly. Thank-you again for your review and I'm sorry for the displeasure it caused you as you stated above. I'm hoping we have the occasion to make it up to you again in the near future. Sincerely, Bernie, Team ProSolutions.